Terms of use

Using homelift.co.za or sending a request means you accept these terms and the privacy policy. If you don't accept them, please don't send personal information through the site.

Homelift handles requests for home lifts, stair lifts, wheelchair and platform lifts, and lift service and maintenance for houses across South Africa. The site also carries general guides on costs and on what a lift needs from a home.

Lifts can bring health and safety requirements with them, and a home may need building work, plans or permission from a landlord, body corporate or estate. Ask whoever quotes what applies to your home before you agree to a job.

Sending a request asks us to get in touch. It is not a booking, and neither of us has to go ahead. We call you back to talk through your home and what you need, and a job is agreed only when you accept a written quote.

The written quote names who will do the work and who you pay. Sending the form doesn't promise availability, a set price, a timeline or an outcome. What a lift costs turns on things like the type of lift, the stairs or floors involved, the space and the work the home needs.

The guides explain general considerations. The written quote sets out the agreed work and price. Cost figures come from the sources named beside them. They aren't quotations, they can go out of date, and they can differ a lot from the price for your home. Regulations, equipment specifications and local availability also change.

We try to keep guides practical and accurate, but we make no promise that every page is complete, current or right for your home. Where a job needs an assessment of your own stairs or space, a web page can't stand in for it.

Give us information you are entitled to share and that is reasonably accurate. The form is not for spam, unlawful content, impersonation, automated abuse, medical information or requests that have nothing to do with the services described.

Before work starts, read the final written quote, the scope, the exclusions, the approvals and the access arrangements. If you don't own the home, get any landlord, body-corporate or estate approval that applies.

Unless a page says otherwise, the copy, design and structure of this website belong to the site owner. You can use the pages to make your own decisions. You can't copy large parts of them for commercial use, or pass them off as yours, without permission.

Names of other companies and manufacturers belong to their owners. Mentioning them as fact doesn't mean we are connected to them or endorsed by them.

As far as South African law allows, Homelift takes no responsibility for loss that comes from relying on the general information here instead of an assessment of your own home, or from your decision to accept or turn down a quote.

These terms don't remove any liability that the law won't let anyone remove, including your rights under consumer-protection law. Where liability can lawfully be capped, it covers only direct and reasonably foreseeable loss caused by the website service itself.

The site and the request process may change, pause or stop, and we can't promise they will always be available. We may update these terms. If you keep using the site after a new version is posted, the new version applies from then on.

South African law governs these terms. A South African court with jurisdiction will deal with any dispute, subject to any consumer dispute process the law requires first.

Questions about these terms can go through the contact page or a call to 060 086 9889.

Last updated: 14 November 2026.